Pick from 26 industries and land in a working CRM — real pipeline stages, your terminology, sample records — in under five minutes. Contacts, deals, tasks, calendar and reports, shaped for how your business actually works. When you're ready, add AI employees to do the work for you.
Everything a growing team needs to manage relationships and close deals. Free forever, with an upgrade path that only kicks in when you want AI doing the work.
Pick from 26 industries at signup and land in a CRM with the right pipeline stages, terminology, fields and starter records already in place. Real-estate agents see Showings and Offers; contractors see Estimates and Bids. Zero setup project.
Contacts, companies, leads, deals, tasks, calendar, documents and reports — with unlimited contacts, unlimited teammates and no time limit. We monetize the optional AI upgrade, not by locking you out of your own data.
No demos, no sales calls, no credit card. Sign up, choose your industry, and start moving deals through a pipeline that already speaks your language — with your spreadsheet imported in a couple of clicks.
Niki leads the EngageSuite360 ambassador team. Ask her anything about the free CRM — she chats, speaks out loud, and can talk with you live by voice, right here. Every industry has its own ambassador too: pick yours below and they'll walk you through the exact CRM your business gets.
Every edition comes pre-configured with the pipeline stages, terminology and fields your business actually runs on. Click yours to see the exact pipeline you'd start with.
Feature-for-feature with the tools that charge you — at $0, forever.
The CRM is free forever for your whole team. The paid upgrade is AI employees — agents that work your records, your follow-ups and your phones.
Comms are à la carte on every plan: phone numbers, calls & SMS are metered at cost-based rates — you pay for what you use, never for access to your own data.
The free tier that gives you the most, with no reason to look elsewhere.
| On the free plan | EngageSuite360 | HubSpot Free | FreeCRM |
|---|---|---|---|
| Free forever | ✓ | ✓ | ✓ |
| Industry-shaped setup (26 verticals) | ✓ | ✕ Generic | ✕ Generic |
| Unlimited contacts & teammates | ✓ | Free-tier limits | Free-plan caps |
| Industry-specific pipeline stages | ✓ | One generic pipeline | Generic stages |
| No vendor branding on your CRM | ✓ | Branding on free assets | Varies |
| Modern kanban UI | ✓ | ✓ | Dated UX |
| Upgrade path is AI employees | ✓ | Paid hubs & add-ons | ✕ |
Competitor details as of 2026, based on published free-tier plans. See our full HubSpot Free and FreeCRM comparisons.
Run your business free for as long as you like — there's deliberately no AI in the free tier, and it stands on its own. When the manual work piles up, switch on AI Agent-Works and let AI employees handle the data entry, the follow-ups, the phones and the pipeline hygiene — right on top of the records you already keep.
Yes — free forever, not a trial. Contacts, companies, leads, deals, pipelines, tasks, calendar, notes, documents and reports, with unlimited contacts, unlimited team members and no expiry. No credit card at signup. The economics work because the free CRM runs on the same metadata engine as our paid platform, so a free workspace costs very little to serve. We make money when — and only when — you choose to add AI Agent-Works.
When you sign up you pick from 26 industries — real estate, construction, healthcare, legal, consulting, insurance and twenty more. Your workspace loads with that industry's pipeline stages, terminology and fields already in place. A real-estate agent's pipeline reads New Lead → Pre-Qualified → Showing Scheduled → Offer Submitted → Under Contract → Closed on day one. A contractor's reads Lead → Site Visit → Estimate → Bid Submitted → Won → Scheduled → In Progress → Complete. No configuration, no consultant.
Here's the honest answer: the free tier has no AI. No AI drafting, no automated follow-up, no voice agents — that's the paid product (AI Agent-Works), and keeping it out of free is what keeps free genuinely free instead of a 14-day bait. Communications like telephony and SMS are metered à la carte rather than bundled. What you do get is complete, with no record-count ransom and no vendor branding on your CRM.
HubSpot Free is a great generic CRM if you plan to grow into the HubSpot suite. The difference is shape and speed: EngageSuite360 is industry-specific out of the box — 26 industries, each with its own template, terminology and fields — plus unlimited team members free and no vendor branding on your assets. And our upgrade path is different: instead of bigger marketing hubs, it's AI employees working inside your CRM.
No. Sign up with your email, pick your industry, and start using your CRM immediately. No credit card, no sales call, no demo required.
Pick from 26 industries and start moving deals today — free forever, unlimited teammates, no credit card.
26 industries. One free CRM. No catch.
Every guide shows the exact pipeline, terminology and fields your industry template ships with — plus honest comparisons: vs HubSpot Free · vs FreeCRM